Terms of service

Welcome to Friend Fragrances. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.

🛍️ 1. General

All content on this website, including text, images, and product descriptions, is the property of Friend Fragrances.
By using our website, you agree to use it for lawful purposes only.
We reserve the right to update, modify, or remove any content at any time without prior notice.

📦 2. Products and Orders

All products are subject to availability.
We strive to provide accurate product descriptions and images; however, slight variations may occur due to display or fragrance formulation.
Prices are subject to change without prior notice.

💳 3. Payment

Payments for orders can be made through the available payment methods on the website.
All payments are processed securely using trusted payment gateways.
Friend Fragrances is not responsible for payment failures due to technical issues beyond our control.

🚚 4. Shipping

Orders will be delivered to the address provided during checkout.
Delivery times may vary depending on location and availability.
Friend Fragrances is not responsible for delays caused by courier services.

🔄 5. Returns and Refunds

Please refer to our Return and Refund Policies for detailed information on returns, refunds, and exchanges.

⚠️ 6. Damaged Products

Broken bottles or damaged products caused by mishandling after delivery cannot be returned or refunded.
If a product is damaged during shipping, contact us immediately for assistance.

👥 7. User Responsibilities

Users must provide accurate and complete information when placing an order.
Users are responsible for maintaining the confidentiality of their account information.
Users must not misuse the website or attempt to access restricted areas.

🔒 8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

🗓️ 9. Changes to Terms

Friend Fragrances reserves the right to update these Terms & Conditions at any time.
Updated terms will be posted on this page with the date of the latest revision.

📞 10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Phone: 0308 0011221
Email: info@friendfragrances.com
Address: Shop #3 Al- Ghani Market Talab Gunj Chowk, Main Bazar Raiwind Road, Sher Shah Colony, Lahore

Friend Fragrances thanks you for visiting our website. By using our services, you agree to these Terms & Conditions and our commitment to delivering premium fragrances and a safe shopping experience.